Cilt: 12 Sayı: 1, 1.02.2012

Yıl: 2012

Araştırma Makalesi

 

1. Product Differentiation and the Irrelevancy of Input Prices for Make-or-Buy Decisions

M. Burak Önemli

Sayfa : 1-8

 

2. Consumer Guilt: A Model of Its Antecedents and Consequences

Ayla Özhan Dedeoğlu İpek Kazançoğlu

Sayfa : 9-22

 

3. The Impact of Unfair Business Practices on Bank Customers: An Experimental Study

Volkan Özbek Ümit Alnıaçık Fatih Koç

Sayfa : 23-30

 

4. Analysis of TQM Effects on Business Performance of SME’s in Denizli

Ali Türkyılmaz Şenol Okay Leyla Temizer Muhammet Enis Bulak

Sayfa : 31-38

 

5. Relations Between the Levels of Employees Job Satisfaction and Burnout: A Sample Application on the Teachers

Emel Ertürk Tamer Keçecioğlu

Sayfa : 39-52

 

6. Impact of Social Capital on Radical Innovation Efforts of the Organizations: A Case in the Aviation Industry

Aytül Ayşe Cengiz Ahmet Emre Demirci

Sayfa : 53-66

 

7. Estimation of the Beta Coefficients: An Empirical Analysis in Istanbul Stock Exchange

Ömer İskenderoğlu

Sayfa : 67-76

 

8. European Union’s Fifth Enlargement Process: Economic and Political Dimensions

Cengiz Dinç

Sayfa : 77-94

 

9. An Approach Based on TRIZ Methodology and SERVQUAL Scale to Improve the Quality of Health-Care Service: A Case Study

Serkan Altuntaş Engin Yener

Sayfa : 95-104

 

10. An Interactive e-Participation Model for the Public Administration System in Turkey: SIBIYO

Naci Karkın Hüseyin Serhan Çalhan

Sayfa : 105-123

 

11. Use of the Kano’s Model in the Quality Function Deployment Planning Matrix

Çiğdem Sofyalıoğlu İlker Tunail

Sayfa : 125-135